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   Learn    Courses     Intermediate level     Reading comprehension     At the hotel
Lesson 9.5

At the Hotel

En el hotel
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American male
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British male
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Introduction

Henry and his family have arrived at the hotel where they will stay for 2 nights. Here is the conversation that Henry has with the hotel receptionist. Although the room is not what Henry was expecting, the receptionist offers him a solution.

Dialogue

Receptionist

  Good afternoon. Can I help you?

Henry

  Hello. I have a reservation for a quadruple room.

Receptionist

  What’s your name, please?

Henry

  Henry Samson.

Receptionist

  You made your reservation online, didn’t you?

Henry

  Yes, I did.

Receptionist

  First I will need your driver’s license or passport, please.

Henry

  Here you go.

Receptionist

  Please sign here and I will show you to your room.

Henry

  Great, thank you.

Receptionist

  This is it. Room 212. Here is your room key.

Henry

  Oh, it’s very small. I don’t think this will be big enough for my wife and I and our 2 children. Have you got any bigger rooms for four?

Receptionist

  No, but you could stay in two rooms that have an adjoining door.

Henry

  That would probably be better. Could you show me them?

Receptionist

  Of course. Here they are.

Henry

  Yes, these two rooms have a lot more space.

Receptionist

  If you would like to stay in these rooms we will have to go back down to reception to change your reservation.

Henry

  Of course.

Receptionist

  The two rooms for two nights will be $320. That is only $50 more than the quadruple one.

Henry

  Yes, that sounds fine.

Receptionist

  Please sign here. And here are your two room keys.

Henry

  Thank you. What time is breakfast served?

Receptionist

  From 7 o’clock to 10 o’clock in our dining room at the end of this hall.

Henry

  Great. Is it a buffet breakfast or do we order off the menu?

Receptionist

  It’s a buffet breakfast, there are many hot and cold dishes served.

Henry

  Wonderful!

Receptionist

  Have a very nice stay.

Henry

  Thank you!
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