Henry and his family have arrived at the hotel where they will stay for 2 nights. Here is the conversation that Henry has with the hotel receptionist. Although the room is not what Henry was expecting, the receptionist offers him a solution.
Good afternoon. Can I help you?
reservation for a quadruple room.
Hello. I have a
What’s your name, please?
You made your reservation online, didn’t you?
driver’s license or passport, please.
First I will need your
sign here and I will show you to your room.
This is it. Room 212. Here is your
Oh, it’s very small. I don’t think this will be big enough for my wife and I and our 2 children. Have you got any bigger rooms for four?
No, but you could stay in two rooms that have an
That would probably be better. Could you show me them?
Of course. Here they are.
Yes, these two rooms have a lot
reception to change your reservation.
If you would like to stay in these rooms we will have to go back down to
The two rooms for two nights will be $320. That is only $50 more than the quadruple one.
Please sign here. And here are your two room keys.
Thank you. What time is
dining room at the end of this hall.
From 7 o’clock to 10 o’clock in our
Great. Is it a buffet breakfast or do we order off the menu?
It’s a buffet breakfast, there are many hot and cold dishes served.